FAQs

❓ Frequently Asked Questions (FAQs)

 1.⁠ ⁠Do you ship worldwide?

Currently, we ship to the USA,Uk,Canada,Australia and selected international locations. Shipping availability will be shown at checkout.


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 2.⁠ ⁠How long does delivery take?

Orders are usually processed within 2–5 business days. Standard delivery takes 7–15 business days, depending on your location.


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 3.⁠ ⁠How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use it to track your package online.


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 4.⁠ ⁠What payment methods do you accept?

We accept major credit/debit cards, PayPal, and secure payment gateways. All transactions are encrypted for safety.


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 5.⁠ ⁠Can I change or cancel my order after placing it?

If your order has not been processed, you can request changes or cancellation by contacting us at support@globalsmartshopping.com within 24 hours.


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 6.⁠ ⁠What is your return & exchange policy?

You may request a return or exchange within 30 days of delivery, as long as the product is unused and in original packaging. See our Return & Exchange Policy for details.


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 7.⁠ ⁠What if I receive a damaged or wrong item?

Please contact us immediately with your order number and photos of the product. We will arrange a replacement or refund at no extra cost.


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 8.⁠ ⁠Do you offer refunds?

Yes. Once your return is approved and the product is received, we will process your refund to the original payment method within 5–10 business days.


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 9.⁠ ⁠Are there items that cannot be returned?

Yes. Final sale items, customized products, and hygiene-related products (e.g., cosmetics, undergarments) cannot be returned for safety reasons.


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10.⁠ ⁠How do I contact customer support?

You can reach us anytime at 📧 support@globalsmartshopping.com. Our team will respond within 24–48 hours.