Shipping & Delivery

Global Smart Shopping

At Global Smart Shopping, we deliver products directly through our trusted supplier CJ Dropshipping. Please review our shipping policy to understand how your orders will be processed and delivered.

1. Processing Time

  • Orders are processed within 2–5 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

2. Shipping Methods & Couriers

We use CJ Dropshipping’s official shipping network, which includes:

  • CJPacket (CJ’s own optimized shipping line for faster, reliable delivery).

  • China Post Registered Air Mail and other postal services.

  • Express couriers such as DHL, USPS, FedEx (for faster delivery at extra cost).

  • Local postal services in the destination country for final delivery.

3. Delivery Times

Estimated delivery times vary depending on warehouse location and shipping method:

  • From China to USA (via CJPacket): 7–12 business days.

  • From CJ’s USA warehouse to USA addresses: 3–7 business days.

  • Europe (via CJPacket or Euro lines): 7–14 business days.

  • Australia & Asia: 8–15 business days.

  • Free shipping (China Post / economy methods): 20–45 business days, with limited tracking.

Delivery times are estimates and may vary due to customs, courier delays, or peak season demand.

4. Tracking

  • Most orders include a tracking number, which will be sent by email once available.

  • Tracking may take 48 hours to update in courier systems.

  • Some free-shipping or economy methods may not include full tracking updates.

5. Free Shipping

  • Selected products include free shipping.

  • Free shipping usually uses slower economy lines and may take 20–45 business days.

  • Tracking may be limited or unavailable with free shipping.

6. Customs, Duties & Taxes

  • International orders may be subject to import duties, customs fees, or local taxes, depending on the destination country.

  • These charges are the responsibility of the customer.

7. Lost, Delayed, or Damaged Orders

  • We are not responsible for delays caused by couriers, customs, or unforeseen events.

  • If your package is lost or damaged, please contact us at [your support email] with your order details and proof (e.g., photos). We will assist you in resolving the issue through CJ Dropshipping’s dispute process.

8. Wrong or Incomplete Address

  • Customers are responsible for providing the correct shipping address at checkout.

  • Global Smart Shopping is not responsible for packages lost due to incorrect addresses.

9. Contact Us

For any shipping questions or issues, please reach out to us at:
📧 [ support@globalsmartshoping.com ]
📞 [+ 1 213 4019385]