At Global Smart Shopping, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

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1.⁠ ⁠Returns

You may request a return within 30 days of receiving your order.

To be eligible, items must be unused, in original condition, and in the original packaging.

Certain products such as personal care items, intimate wear, or customized products are not eligible for return.

 

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2.⁠ ⁠Exchanges

Exchanges are available for items that arrive defective, damaged, or incorrect.

If the exact item is unavailable, we may offer store credit or a refund.

 

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3.⁠ ⁠Process

To request a return or exchange, contact us at 📧 support@globalsmartshopping.com with your order number and details.

Once approved, we will provide instructions for returning your item.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

 

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4.⁠ ⁠Refunds

Approved refunds will be processed back to your original payment method within 5–10 business days.

Shipping fees are non-refundable.

 

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5.⁠ ⁠Exceptions

We cannot accept returns or exchanges for:

Final sale or clearance items

Personalized/custom products

Hygiene-related items (e.g., cosmetics, undergarments)

 

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6.⁠ ⁠Contact Us

If you have any questions about our Return & Exchange Policy, please reach us at:
📧 support@globalsmartshopping.com